Privacy Policy for CoinCart

Last updated: November 6, 2025

Introduction

CoinCart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

• Account Information: Name, email address
• Wallet Information: Cryptocurrency wallet addresses (encrypted)
• Transaction Data: Purchase history, transaction amounts, timestamps
• Device Information: Device ID, operating system, app version

Automatically Collected Information

• Usage Data: App interactions, features used, session duration
• Technical Data: IP address, device type, browser information
• Log Data: Error logs, crash reports, performance metrics

How We Use Your Information

We use collected information to:

• Provide and maintain our gift card services
• Process cryptocurrency transactions (USDT)
• Send transaction confirmations and updates
• Provide customer support
• Improve app functionality and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing

We do not sell your personal information. We may share information with:

Service Providers

• Payment processors for USDT transactions
• Cloud storage providers (encrypted data)
• Analytics services (anonymized data)
• Customer support platforms

Legal Requirements

• When required by law or legal process
• To protect our rights and prevent fraud
• In case of business transfer or merger

Data Security

We implement industry-standard security measures:

• Encryption: All sensitive data encrypted at rest and in transit
• Secure Servers: Data stored on secure, monitored servers
• Access Controls: Limited access to personal information
• Regular Audits: Security assessments and updates

Data Retention

• Account Data: Retained while account is active
• Transaction Records: Kept for 7 years for legal compliance
• Usage Data: Anonymized after 2 years
• Deleted Accounts: Data permanently deleted within 30 days

Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a readable format
• Opt-out: Unsubscribe from marketing communications

Children's Privacy

CoinCart is not intended for users under 18 years old. We do not knowingly collect information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Third-Party Services

Our app may contain links to third-party services:

• Gift Card Providers: Subject to their privacy policies
• Cryptocurrency Networks: Blockchain transactions are public
• Social Media: Links to our social media accounts

Cookies and Tracking

We use minimal tracking technologies:

• Essential Cookies: For app functionality
• Analytics: To improve user experience (anonymized)
• No Advertising: We don't use advertising cookies

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through:

• In-app notifications
• Email notifications
• App store update notes

Compliance

This Privacy Policy complies with:

• Google Play Store policies
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Applicable cryptocurrency regulations

Data Processing Legal Basis

We process your data based on:

• Contract Performance: To provide our services
• Legitimate Interest: To improve and secure our services
• Legal Compliance: To meet regulatory requirements
• Consent: For marketing communications (where required)